What We Do

Conflict Management

We deliver conflict management for a range of customer facing sectors: Health; Care; & entertainment

In a growingly stressful world, conflict has become a day to day factor. It is an employers legal responsibility to protect staff from workplace violence and manage their stress. Empower your staff with how to deal with difficult behaviour from proactive customer services, de-escalating tactics through to breakaway techniques

Security & Crowd Management


From SIA linked qualifications, through to more advanced and bespoke training. Festivals, Concerts, Pubs, Clubs and Site Security

Statutory H&S


Covering the basics for business, First Aid, H&S and Fire Safety, but in engaging way that your staff will truly lean from

conflict management

Any Sector

We find our Client's and their staff benefit from a consultation to discuss the unique challenges their staff face, we will then provide a range of options to suit the Client's budget. The options include how long the course will be, whether breakaway training or more advanced physical skills training will be provided.

Different business sectors have their own conflict management structure. 

Those that work within the Hospital and Care Sectors follow a Prevention and Management of Violence and Aggression.

Those within the Educational sectors cater for their unique legislation, and importance of special communication with young people, including suitable approaches for neurodivergent characteristics.

The night time economy and entertainment sector have the additional considerations of working with customers that may be intoxicated.


Security & Crowd Management

Professional development

We provide security training from the initial SIA Licence linked Security Qualifications:-  

SIA  Training

  • Door Supervisor
  • Security Guard
  • CCTV

For Security Companies looking to ensure their staff are appropriately trained to carry out the specifics of their job, and those individuals looking to pro-actively progress in the Security

Front of Stage Barrier (PIT) Training

Incident Response Team (IRT)

Unarmed Defence Training (UDT)  

4x4 for Greenfield sites

4x4 for Greenfield sites – Security Special

Team Leader/ Supervisor

Mechanical Restraints incl. Soft handcuffs

Control Room/ E.L.T

Report writing

Emergency First Aid at Work (Security Edition)

Security within Education Setting

Drugs Awareness

Domestic Violence & Child Sexual Exploitation Awareness

Crowd Management Pit Training Security gigs concert

Crowd Management Pit Training Security gigs concert

Statutory health & safety etc.

First Aid

Basic Life Support (CPR); Emergency First Aid at Work (1 day); First Aid at Work (3 days); and First Responder

Fire Safety

Basic Fire Awareness; Fire Marshall; Fire Warden; Extinguisher Practical Training

Health & Safety

Basic H&S; Understanding Risk Assessments; Manual Handling; Evacuation Chair



Acid Attack Workshop

9am - 12:30pm

Portsmouth Guildhall

+ Event Details


Acid Attack Workshop

If you work with crowds and are responsible for their safety or security, this workshop is a must

9am - 12:30pm

Portsmouth Guildhall


Emergency First Aid at Work


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